Opening the Main tab of the Iptanus File Upload plugin sometimes produces the error “Iptanus Services Server Unreachable”:
It means the plugin cannot reach the Iptanus services server, which it uses for a few tasks such as checking for a newer version and fetching the Dropbox keys. The consequence that matters most is that Dropbox uploads stop working.
What causes it
- Your web server is blocking outgoing requests to https://services2.iptanus.com.
- The Iptanus server is blocking incoming requests from your domain.
- PHP cannot open URLs with
fopen, because theallow_url_fopendirective is switched off.
How to clear it
1. Go to the plugin’s Settings in the Dashboard, switch on Use Alternative Iptanus Server and save.
2. Return to the Main tab and see whether the error has gone.
3. If it is still there, go back to Settings, set Post Method to cURL and save.
4. Check the Main tab once more.
That clears the error in most cases. If it survives both steps, something more particular is going on — please get in touch with us and we will look into it.
The Iptanus team
Cosa cambia se metto la zecca su Switches to the alternative Iptanus server. E pure se campio a cURL. Danneggia mio sito ?
No it will not damage your website. It is safe.
Regards
Nickolas
Hi, I just experienced this problem. It was resolved through alternative server.
Can you promise this doesn’t happen again now that it’s been resolved once?
Iptanus server error prevented one page of the site to load complitely.
The site is operational only on january and it’s critical there is no downtime at that time.
Hi, since alternative server option worked for you, it is not expected to experience the same issue.
Regards
Nickolas
How do I make all uploads only to my dropbox? It’s still uploading to the uploads folder in wp
Hi, there is an option in the shortcode for deleting the local file after it has been transferred to Dropbox. Go to Interoperability / Dropbox and set Local File Action to delete.
Regards
Nickolas